Privacy policy

Last Updated: 2025
Welcome to Cascade Craftsman (“we,” “us,” “our”). We respect your privacy and are committed to protecting it through this privacy policy (the “Policy”). This Policy explains what information we collect, how we use it, with whom we share it, and your rights and choices.

By using or visiting cascadecraftsman.net (the “Site”), you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

a) Personal Information You Provide
When you contact us (e.g. via “Contact Us” form, email, phone), subscribe to updates, or engage with other site features, you may provide:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Project details (e.g. description of your renovation/repair project)

  • Any other information you choose to provide

b) Automatically Collected Information
When you visit or navigate the Site, we (or our service providers) may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring site / URL

  • Pages you view on the Site, time spent on pages

  • Click data, scroll data

  • Date/time stamps

  • Other usage analytics data

We may use cookies, web beacons, pixel tags, and similar tracking technologies to facilitate this collection.

c) Third-Party Information
We may obtain information about you from third parties, such as analytics providers (e.g. Google Analytics), social media platforms, or publicly available sources.

2. How We Use Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and operate the Site

  • Respond to your inquiries, requests, or customer service issues

  • Send you transactional or informational communications (e.g. project updates)

  • Provide marketing communications (if you opt in)

  • Monitor and analyze usage and trends, to improve the Site

  • Detect, prevent, or address technical or security issues

  • Comply with legal obligations

  • Protect our rights, property, or safety, or that of others

3. Sharing of Information

We may share your information in the following situations:

  • Service Providers / Contractors: We may share with vendors or service providers who assist us in operating the Site, sending communications, hosting, analytics, etc.

  • Legal Requirements / Protection of Rights: We may disclose information when required by law, subpoena, or other legal process, or to enforce our policies or protect safety, rights, or property.

  • Business Transfers: If Cascade Craftsman is involved in a merger, acquisition, sale, or asset transfer, your information may be transferred as part of that transaction.

  • With Your Consent: We may share information with your consent or at your direction.

We will not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect and use information, to:

  • Recognize you when you return to the Site

  • Improve your experience (e.g. remembering preferences)

  • Understand how you use the Site (analytics)

You may disable cookies via your browser settings. However, doing so may affect your ability to use certain features of the Site.

We also may use third-party analytics (e.g. Google Analytics) to help us understand site traffic and usage. Such tools may collect or receive information from your device, including IP address, and use cookies or similar identifiers.

5. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

Depending on where you are located, you may have rights with respect to your personal data, including:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (to extent permitted by law)

  • Opt-out: Withdraw consent for marketing communications

  • Restriction: Request limitation of how we use your data

  • Object: Object to certain processing (e.g. direct marketing)

  • Data portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us (see “Contact Us” below). We may require verification before fulfilling your request.

If you are in certain jurisdictions (e.g. European Union, or certain U.S. states) additional regulatory rights may apply.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you become aware that a child has provided us personal information, please contact us and we will take steps to delete such information.

9. Third-Party Links & Embedded Content

Our Site may include links to third-party websites, or embedded content (e.g. social media feeds). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. International Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the U.S. or other jurisdictions. These jurisdictions may have different data protection laws. By using the Site, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page with a “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of those changes.

12. Contact Us

If you have questions or requests regarding this Policy, please contact:

Cascade Craftsman LLC
Email: chance@cascadecraftsman.net
Phone: (253) 409-5353